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Record W2081859707 · doi:10.1108/02756660710732657

The employee survey: more than asking questions

2007· article· en· W2081859707 on OpenAlex
Paul Sanchez

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

aboutThe title or abstract carries a Canadian signal from the geographic lexicon.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueJournal of Business Strategy · 2007
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicJob Satisfaction and Organizational Behavior
Canadian institutionsnot available
Fundersnot available
KeywordsEmployee engagementBusinessAccountabilityWork (physics)Survey data collectionQuestionnaireOriginalityMarketingHuman resource managementHuman resourcesProcess (computing)Resource (disambiguation)Survey researchEmployee resource groupsPublic relationsEmployee researchKnowledge managementEngineeringManagementComputer scienceEconomicsSociologyPolitical scienceQualitative research

Abstract

fetched live from OpenAlex

Purpose Leading organizations invest large amounts of time, energy, and financial resources in conducting employee surveys. Through Mercer Human Resource Consulting's work on more than 1,000 survey projects, ten key areas within the survey process have been identified that consistently stand out as potential stumbling blocks to survey success. The purpose of this paper is to make companies aware of these potential blocks, and show that by adopting best practices to avoid them, organizations can significantly improve the odds of conducting a successful survey. Design/methodology/approach According to Mercer Human Resource Consulting's What's Working™ research, upwards of 50 percent of employers in Sweden, Japan, Singapore, the USA, Brazil, Australia, Canada, the UK, and Ireland regularly conduct employee surveys. Employee engagement is more often the intended ultimate outcome of employee surveying. All the same, employee surveys often fail in their strategic aims. Through Mercer's work on more than 1,000 survey projects, ten key areas within the survey process have been identified that consistently stand out as potential stumbling blocks to survey success. Findings This article identifies the ten key stumbling blocks to employee survey success as: Project planning; Communication; Questionnaire design; Timing; Prioritization of issues; Engaging senior management; Data delivery; Follow‐up support; Monitoring and accountability, and Linking survey results to business outcomes. These stumbling blocks and methods of overcoming them are described. Originality/value It is becoming increasingly clear to organizations that employee engagement has a significant influence on organizational performance and can become a long‐term source of competitive advantage. An original connection is made between effective employee surveys and employee engagement, and best‐practice guidance is provided on ensuring survey success. Otherwise, a survey runs the risk of destroying rather than building employee engagement.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.010
Threshold uncertainty score0.487

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0010.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.030
GPT teacher head0.280
Teacher spread0.250 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it