MétaCan
Menu
Back to cohort

The Construction of Service-Marketing System based on Customers’ Experience

2009· article· en· W2100006771 on OpenAlexvenueno aff
XU Rui-ping, Zheng Yujuan

Bibliographic record

VenueCanadian social science · 2009
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicAttention Economy in Education and Business
Canadian institutionsnot available
Fundersnot available
KeywordsService (business)MarketingFeelingSociologyConscienceService qualityBusinessPsychologyHumanitiesPolitical scienceSocial psychologyArt

Abstract

fetched live from OpenAlex

The final purpose of construction of service-marketing system based on customers’ experience is to help the enterprises supply a higher quality service and experiences to the customers so that it will improve the customer profitability and the benefits enterprises got will increase also. From the viewpoint of psychology, experience is a personal need. And it’s a good or bad feeling in someone’s conscience, when his emotion, physical strength, intelligence and spirit get to some extent. This paper with the starting point on the recognition about experience describes the experience types of consumers and discusses the construction of service-marketing system based on the consumer experience through analyzing the reasons for rising of experience consumption. Key words: Customer experience, Experience, Service factor, Service marketing, Service system Resume: L’objectif final de la construction du systeme de service-marketing base sur l’experience de la clientele est d’aider les entreprises a fournir un service de haute qualite et des experiences aux clients de sorte a ameliorer la profitabilite de ceux-ci, et ainsi, a augmenter les benefices des entreprises. Du point de vue psychologique, l’experience est un besoin personnel. Et c’est un bon ou mauvais sentiment dans la conscience de quelqu’un, quand ses emotion, force physique, intelligence et esprit atteignent un certain niveau. Cet article, a partir de la reconnaissance de l’experience, decrit les types de l’experience des consommateurs et discute la construction du systeme service-marketing base sur l’experience des clients en analysant les raisons de l’augmentation de la consommation d’experience. Mots-Cles: experience du client, experience, facteur de service, service-marketing, systeme de service

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.775
Threshold uncertainty score0.998

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0010.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.013
GPT teacher head0.234
Teacher spread0.222 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designTheoretical or conceptual
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations4
Published2009
Admission routes1
Has abstractyes

Explore more

Same venueCanadian social scienceSame topicAttention Economy in Education and BusinessFrench-language works237,207