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Record W2121520133 · doi:10.2345/0899-8205-44.2.123

Ingenuity and Creativity: Using Reviews to Improve Service Quality

2010· article· en· W2121520133 on OpenAlexaboutno aff
Jill Schlabig Williams

Bibliographic record

VenueBiomedical Instrumentation & Technology · 2010
Typearticle
Languageen
FieldHealth Professions
TopicHealth Sciences Research and Education
Canadian institutionsnot available
Fundersnot available
KeywordsIngenuityCreativityQuality (philosophy)Service (business)Computer scienceBusinessPsychologyMarketingPhilosophy

Abstract

fetched live from OpenAlex

Doctors and nurses have long known the value of peer review to staff training and quality improvement. Now, biomeds at the University of Ottawa Heart Institute are using the same principle to improve the quality of their services. At monthly all-staff documentation review meetings, staff members take turns leading a public review of a sampling of every technologist’s work against predetermined guidelines to evaluate quality and efficiency as well as accuracy of documentation. The result: dramatically improved documentation, a focus on best practices, and a culture of continuous improvement that has raised the department’s operations to a new level.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.349
metaresearch head score (Gemma)0.606
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesMetaresearch
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.349
Threshold uncertainty score0.803

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.3490.606
Meta-epidemiology (narrow)0.0020.001
Meta-epidemiology (broad)0.0020.002
Bibliometrics0.0150.008
Science and technology studies0.0040.009
Scholarly communication0.0220.017
Open science0.0050.010
Research integrity0.0050.006
Insufficient payload (model declined to judge)0.0030.002

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.206
GPT teacher head0.552
Teacher spread0.346 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2010
Admission routes1
Has abstractyes

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