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Record W2130438449 · doi:10.1109/ipcc.2010.5529821

User-centered design (UCD) and technical communication: The inevitable marriage

2010· article· en· W2130438449 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldComputer Science
TopicWeb and Library Services
Canadian institutionsMount Royal University
Fundersnot available
KeywordsTechnical communicationProduct (mathematics)Computer scienceField (mathematics)Service (business)User-centered designKnowledge managementEngineering ethicsInternet privacyEngineeringHuman–computer interactionBusinessMarketing

Abstract

fetched live from OpenAlex

As teachers of technical communication, we have come to understand and realize the importance of User-Centered Design (UCD) principles required in and applied to technical communication. With the technical communication field changing so rapidly, this particular issue is of crucial importance; this issue is particularly acute within the confines of the self-service society where users are often thrust into learning products and services with no support. Users increasingly demand products and services that they can understand with little outside help; interactions should be intuitive and experiences satisfying rather than frustrating. With this shift, technical communicators are increasingly expected to be true end-user advocates and participate earlier in the product life-cycle development. This workshop will help practitioners understand UCD, rapidly iterate designs, and provide educators with approaches that engage and prepare students (and teachers). Failure to adapt these methods quickly in both the classroom and the profession will invariably lead to the field's further decline and likely extinction as we currently understand it.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.888
Threshold uncertainty score0.319

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0020.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.018
GPT teacher head0.231
Teacher spread0.213 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Quick stats

Citations8
Published2010
Admission routes1
Has abstractyes

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