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Record W2261933943

Exploring the Purchasing Experience of Cross-Cultural Consumers in Northern Remote, Rural Communities: Thompson, Manitoba

2015· article· en· W2261933943 on OpenAlexaffvenueabout
Jaime Cidro, Mark Matiasek, Tyler Craig, Manveer Dhillon, Lynelle Zahayko

Bibliographic record

VenueJournal of rural and community development · 2015
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer Service Quality and Loyalty
Canadian institutionsUniversity College of the NorthUniversity of Winnipeg
Fundersnot available
KeywordsPurchasingBusinessPopulationService (business)MarketingCustomer baseLivelihoodResource (disambiguation)Economic growthGeographySociologyEconomicsAgriculture
DOInot available

Abstract

fetched live from OpenAlex

Thompson is the largest community in northern Manitoba which was built originally to service the mining industry. This community has faced challenges in providing effective customer service and sufficient goods to meet local demands. Like many other resource based communities in northern Canada, the human resource base includes transitory workers, a large First Nations and Metis population and in recent years an increasing immigrant and temporary foreign worker population. As a service centre for northern Manitoba, it is critical to maintain a robust retail and service sector which meets the purchasing needs of the community. This research explores some of the nuances of purchasing patterns through primary and retail service sector gaps, experience of residents with customer service, and the role of various cultural groups and variations in purchasing experiences. Our findings indicate that there were low levels of customer satisfaction and there was a need for cross cultural customer service. Respondents also indicated that the limited availability of products and services in the community resulted in retail leakage. While the economic livelihood of this community is not solely tied to resource extractive industries such as mining, the link is significant enough to merit significant vision by local leadership to ensure that the economy is diverse and responsive to the economic, social and cultural climate of the region.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.001
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.300
Threshold uncertainty score0.603

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0010.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0090.002
Scholarly communication0.0020.001
Open science0.0010.002
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0030.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.149
GPT teacher head0.307
Teacher spread0.158 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designQualitative
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2015
Admission routes3
Has abstractyes

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