Integrated Human Resource Management in Public Organizations. Practices, Philosophy of Actors and Perspectives in the Context of New Public Management: The Case of the Automobile Insurance Company of Quebec (SAAQ)
Bibliographic record
Abstract
The last quarter of the nineteenth century undoubtedly marks a watershed in human resource management in public organizations. Indeed, those organizations undergo deep changes which bring with them a number of challenges. Now, at the time when many aspects of public organization management are being questioned, these unprecedented changes, currently contained by the name of New Public Management, seem to call into question radically the culture of disenchantment and the traditional Weberian bureaucratic model which has prevailed for a long time in public organizations. After the technological, economic, legislative, demographic and sociocultural challenges, public organizations face the challenge of Human Resource Management today, along with remuneration and recruitment policies, career management, personnel evaluation standards and practices of mobilization which are continuously enriched by increasingly sophisticated tools and instruments. This article examines the evolution of human resource management practices in the Automobile Insurance Company of Quebec (SAAQ) and suggests that the philosophy of the actors evolved greatly to more innovative practices, and that human resource management in the public sector tends to adopt a new approach of personalization, anticipation, shared responsibilities and seems to privilege solutions related to flexibility. However, it should be specified that in spite of this progress, we can still note the prevalence of certain relational subversive attitudes and some Human Resource Management (HRM) practices which continue to deny the intrinsic identity of individuals, their collective reality, their group affiliation and their creative potential.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.003 | 0.002 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.002 |
| Science and technology studies | 0.017 | 0.026 |
| Scholarly communication | 0.013 | 0.004 |
| Open science | 0.002 | 0.004 |
| Research integrity | 0.003 | 0.002 |
| Insufficient payload (model declined to judge) | 0.006 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".