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Record W2794588277

Impediments to knowledge-sharing in a grocery distribution warehouse

2015· other· en· W2794588277 on OpenAlexaboutno aff
Gitte Lindgaard

Bibliographic record

VenueSwinburne Research Bank (Swinburne University of Technology) · 2015
Typeother
Languageen
FieldBusiness, Management and Accounting
TopicOutsourcing and Supply Chain Management
Canadian institutionsnot available
Fundersnot available
KeywordsWarehouseBusinessDistribution (mathematics)Computer scienceKnowledge managementMarketingMathematics
DOInot available

Abstract

fetched live from OpenAlex

This paper reports one part of a field study conducted in a large grocery distribution warehouse in Ottawa, Canada. It focuses on the ability of employees at the warehouse to share knowledge with each other. Data were collected in interviews with a sample of the warehouse management, supervisors, and workers fulfilling different work roles. The interviews were followed by observations of three kinds of workers, namely the so-called receivers, assemblers, and loaders. Receivers' job was to empty incoming trucks delivering products to the warehouse from a variety of suppliers and areas and then to place the products on their respective 'home' shelves. Assemblers were picking and shrinkwrapping products ordered by individual supermarkets, and the loaders placed completed orders on trucks delivering the products to supermarkets. A socio-technical framework was applied to the data, which showed that the management philosophy was quite inconsistent with how the work was actually done. In addition, several of the socio-technical principles were violated. These included exerting strict control on some, but not all, workers' performance, failing to allow workers to become multi-skilled by over-specifying their jobs. In addition, management failed to provide social support or adhere to generic human values in concert with socio-technical theory and philosophy. The data therefore revealed a very negative social work climate, but they also showed that several issues identified as serious impediments to knowledge-sharing were rectifiable with comparatively little effort. Surprisingly, management agreed to introduce some of our recommendations, but the management changed shortly after completion of the project. As a consequence, none of the recommendations were implemented.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.002
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Insufficient payload (model declined to judge)
Consensus categoriesInsufficient payload (model declined to judge)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: Not applicable
GenreCandidate signal: Other · Consensus signal: Other
Teacher disagreement score0.276
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0020.001
Meta-epidemiology (narrow)0.0000.001
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0080.005
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0020.004
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0010.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.037
GPT teacher head0.283
Teacher spread0.246 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; both teacher heads agree on what is shown here.

Study designNot applicable
Domainnot available
GenreOther

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2015
Admission routes1
Has abstractyes

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