The effects of an integrative supply chain strategy on customer service and firm performance: an analysis of direct versus indirect relationships
Bibliographic record
Abstract
Access to water resources is one of the demanding issues of the 21st century worldwide.As worldwide population increases, the demand for water is seriously increased.With the increasing demand, water quality is also under growing stress which requires better supply chain management (SCM) by adopting strategic management practices.Therefore, the objective of this study is to examine the role of supply chain strategic management in customer satisfaction and the performance of the water supply company in Makassar, Indonesia.In this study, service quality and drinking water quality were taken as the strategic management activities.Employees of water supply companies were selected to collect the necessary data.Questionnaires survey was used to collect the necessary data from employees.Three hundred (300) questionnaires were distributed among the employees of water supply companies of Makassar, Indonesia.It was found that strategic management practices were vital to enhance water supply chain.Moreover, it was concluded that water supply companies of Makassar needed better supply chain activities to boost performance.Better supply chain implementation was the key to customer satisfaction and the performance of the company.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.005 | 0.024 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.001 | 0.001 |
| Bibliometrics | 0.002 | 0.002 |
| Science and technology studies | 0.001 | 0.001 |
| Scholarly communication | 0.003 | 0.002 |
| Open science | 0.001 | 0.002 |
| Research integrity | 0.001 | 0.002 |
| Insufficient payload (model declined to judge) | 0.009 | 0.001 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".