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Record W3093009924 · doi:10.1177/0018720820964343

Detecting and Responding to Information Overload With an Adaptive User Interface

2020· article· en· W3093009924 on OpenAlexafffund
Sean W. Kortschot, Greg A. Jamieson, Amrit Kumar Prasad

Bibliographic record

VenueHuman Factors The Journal of the Human Factors and Ergonomics Society · 2020
Typearticle
Languageen
FieldDecision Sciences
TopicPersonal Information Management and User Behavior
Canadian institutionsUniversity of Toronto
FundersCanadian Network for Research and Innovation in Machining Technology, Natural Sciences and Engineering Research Council of CanadaOntario Centres of Excellence
KeywordsWorkloadInformation overloadContext (archaeology)Computer scienceTask (project management)Machine learningOperator (biology)Interface (matter)State (computer science)Artificial intelligenceUser interfaceBaseline (sea)Human–computer interactionEngineeringOperating system

Abstract

fetched live from OpenAlex

OBJECTIVE: The objective of this study was to develop and evaluate an adaptive user interface that could detect states of operator information overload and calibrate the amount of information on the screen. BACKGROUND: Machine learning can detect changes in operating context and trigger adaptive user interfaces (AUIs) to accommodate those changes. Operator attentional state represents a promising aspect of operating context for triggering AUIs. Behavioral rather than physiological indices can be used to infer operator attentional state. METHOD: In Experiment 1, a network analysis task sought to induce states of information overload relative to a baseline. Streams of interaction data were taken from these two states and used to train machine learning classifiers. We implemented these classifiers in Experiment 2 to drive an AUI that automatically calibrated the amount of information displayed to operators. RESULTS: Experiment 1 successfully induced information overload in participants, resulting in lower accuracy, slower completion time, and higher workload. A series of machine learning classifiers detected states of information overload significantly above chance level. Experiment 2 identified four clusters of users who responded significantly differently to the AUIs. The AUIs benefited performance, completion time, and workload in three clusters. CONCLUSION: Behavioral indices can successfully detect states of information overload and be used to effectively drive an AUI for some user groups. The success of AUIs may be contingent on characteristics of the user group. APPLICATION: This research applies to domains seeking real-time assessments of user attentional or psychological state.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.340
Threshold uncertainty score0.847

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0010.000
Scholarly communication0.0010.002
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.168
GPT teacher head0.360
Teacher spread0.192 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations6
Published2020
Admission routes2
Has abstractyes

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