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Record W3176670293 · doi:10.1145/3450614.3464626

Level of Involvement and the Influence of Persuasive Strategies in E-commerce: A Game-Based Approach

2021· article· en· W3176670293 on OpenAlexaff
Ifeoma Adaji, Nafisul Kiron, Julita Vassileva

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicConsumer Retail Behavior Studies
Canadian institutionsUniversity of Saskatchewan
Fundersnot available
KeywordsComputer scienceE-commerceHuman–computer interactionWorld Wide Web

Abstract

fetched live from OpenAlex

Research has shown that persuasive strategies are more effective in bringing about a change in attitude or behavior when they are tailored to individuals or groups of similar individuals. Several domains such as exercise and health domains use the demographic data of users to tailor influence strategies such as their age, gender, and culture. However, in domains such as e-commerce where the users’ demographic data is unknown, there is a need to identify other factors that can be used to tailor persuasive strategies. To contribute to research in this area, this work-in-progress paper investigates the use of shoppers’ level of involvement in the shopping process as a potential factor for tailoring persuasive strategies in e-commerce. We present preliminary results from a game-based study that compares the response to Cialdini's persuasive strategies for people with high and low levels of involvement. Our results suggest that people with high levels of involvement in the shopping process are influenced differently from those with low level of involvement, making level of involvement a potential trait that can be used in tailoring persuasive strategies in e-commerce. The shoppers who are highly involved in the shopping process responded to more authority messages compared to other strategies, while those with low level of involvement responded to more commitment messages than other strategies. Also, the highly involved shoppers shopped for healthier foods for themselves and a child while they shopped the least healthy for a significant other while the low involved shoppers shopped healthier for their significant other and less healthy for themselves.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.061
Threshold uncertainty score0.525

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.080
GPT teacher head0.272
Teacher spread0.192 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations4
Published2021
Admission routes1
Has abstractyes

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Same topicConsumer Retail Behavior StudiesFrench-language works237,207