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Record W3213799191 · doi:10.4324/9781003593058-5

Isn't It Time to Shift to Online Dispute Resolution (ODR) for Passenger Claims in Europe?

2024· book-chapter· en· W3213799191 on OpenAlexaboutno aff
Delphine Defossez

Bibliographic record

Venuenot available
Typebook-chapter
Languageen
FieldBusiness, Management and Accounting
TopicDispute Resolution and Class Actions
Canadian institutionsnot available
Fundersnot available
KeywordsCompensation (psychology)Online dispute resolutionBusinessReimbursementCoronavirus disease 2019 (COVID-19)Law and economicsDispute resolutionInternet privacyPolitical scienceLawAlternative dispute resolutionComputer scienceEconomicsPsychology

Abstract

fetched live from OpenAlex

The trend toward greater passengers’ rights has resulted in new regulations being enacted in Canada and discussed in the US. Despite the enactment of solid frameworks, passengers worldwide are often facing difficulties in enforcing their rights. In fact, any European passenger having faced delay or cancellation of flights knows that obtaining compensation under Regulation 261/2004 is not guaranteed. While all these problems are not new, the COVID-19 pandemic has highlighted the system’s deficiencies, with numerous passengers complaining about their reimbursement (or the lack thereof). These problems raise questions regarding more suitable manners for passengers to claim their compensation. Instead of filing out a form on the airlines’ website or contacting third parties such as CMCs, would online dispute resolution mechanisms (ODR) not be the solution?

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Insufficient payload (model declined to judge)
Consensus categoriesInsufficient payload (model declined to judge)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: Not applicable
GenreCandidate signal: Other · Consensus signal: Other
Teacher disagreement score0.487
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0070.036

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.026
GPT teacher head0.254
Teacher spread0.228 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; both teacher heads agree on what is shown here.

Study designNot applicable
Domainnot available
GenreOther

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2024
Admission routes1
Has abstractyes

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