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Record W4231118645 · doi:10.33423/jlae.v18i1.4007

Responsible CSR Communications: Avoid “Washing” Your Corporate Social Responsibility (CSR) Reports and Messages

2021· article· en· W4231118645 on OpenAlexaboutno aff

Bibliographic record

VenueJournal of Leadership Accountability and Ethics · 2021
Typearticle
Languageen
FieldSocial Sciences
TopicPublic Relations and Crisis Communication
Canadian institutionsnot available
Fundersnot available
KeywordsCorporate social responsibilityBusinessSocial responsibilityPublic relationsSpace (punctuation)Political scienceComputer science

Abstract

fetched live from OpenAlex

With the rise of Corporate Social Responsibility (CSR) reporting, questions have emerged regarding its true utility; CSR reports may more closely resemble marketing materials than financial statements as much of the data companies provide can be cherry picked. For example in 2011, only 20% of S&P 500 companies published CSR reports vs 85% in 2017 and 90% in 2019. Why is this relevant for communicators? Because the responsibility of producing and promoting CSR reports very often falls under the responsibility of the corporate communications team. How to avoid "CSR-washing" and all the other “washing” incidents – green-washing, blue-washing, rainbow-washing, vegan-washing,...? How to focus on portraying the organization as a truly and authentic dedicated corporate citizen? In-depth interviews with 15 senior communication practitioners in Canada helped identify what are “authentic” and “responsible” communications in the CSR space: using facts and testimonials, being transparent, showing authenticity as well as demonstrate the clear alignment with the organization’s purpose.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.024
metaresearch head score (Gemma)0.048
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: none
Teacher disagreement score0.024
Threshold uncertainty score0.128

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0240.048
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0020.001
Science and technology studies0.0180.017
Scholarly communication0.0110.011
Open science0.0020.010
Research integrity0.0060.007
Insufficient payload (model declined to judge)0.0050.002

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.440
GPT teacher head0.443
Teacher spread0.003 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designNot applicable
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations23
Published2021
Admission routes1
Has abstractyes

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