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Emotional Labour and Stress

2022· book-chapter· en· W4281768346 on OpenAlexaff
Reena Alias

Bibliographic record

VenueAdvances in human resources management and organizational development book series · 2022
Typebook-chapter
Languageen
FieldSocial Sciences
TopicEmotional Labor in Professions
Canadian institutionsUniversity Canada West
Fundersnot available
KeywordsEmotional laborStressorPsychologyInterpersonal communicationSocial psychologyEmotional exhaustionEmotion workPublic relationsPolitical scienceBurnout

Abstract

fetched live from OpenAlex

Over the past few decades, the philosophy of workplace emotions has gained ample significance. Dismantling the previous notion of considering the workplace as a rational environment, emotions and emotional demands are considered critical in everyday organizational life. Employers are looking for emotionally competent employees to ensure quality interpersonal interactions in the workplace. The mounting attention towards the emotional dynamics at work emphasizes the significance of managing emotions in the workplace. Employees are expected to articulate suitable emotions as part of their job requirements. This effort to express appropriate emotions prescribed by the organization during interface is termed emotional labor. With the expansion of service-oriented businesses, Emotional labor has surfaced as a work-related stressor. This chapter addresses the relationship between Emotional Labour and Stress in the workplace and its repercussions on both employees and organizations.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Science and technology studies, Insufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Other · Consensus signal: Other
Teacher disagreement score0.884
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0020.001
Scholarly communication0.0000.001
Open science0.0000.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0080.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.009
GPT teacher head0.251
Teacher spread0.242 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designTheoretical or conceptual
Domainnot available
GenreOther

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations5
Published2022
Admission routes1
Has abstractyes

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