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Record W4293223659 · doi:10.11159/mhci22.112

Optimizing Business Sales and Improving User Experience by using Intelligent User Interface

2022· article· en· W4293223659 on OpenAlex
Sayli Arjun Pednekar, Swati Chandn

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

venuePublished in a venue whose home country is Canada.
no affNo Canadian affiliation: this work is invisible to an affiliation-only frame.
No Canadian affiliation. An affiliation-only frame, the usual design, would never have seen this work. It is one of the works that make the case for inverting the frame.

Bibliographic record

VenueProceedings of the World Congress on Electrical Engineering and Computer Systems and Science · 2022
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicConsumer Retail Behavior Studies
Canadian institutionsnot available
Fundersnot available
KeywordsComputer scienceUser interfaceHuman–computer interactionUser experience designUser interface designSales managementInterface (matter)BusinessOperating systemMarketing

Abstract

fetched live from OpenAlex

This research explores the impact on the user experience when the users, that is, the people in business, are exposed to an improved version of an intelligent user interface of the review management software. Machine learning algorithms, such as Lexiconbased sentimental analysis and NRC Emotion recognition, are employed to assist the proposed review management software, Review Dock. To provide additional assistance, a Content-based Recommendation system is integrated. More than 17,000 Amazon reviews are used to generate the results. To improve the satisfaction level of the already created prototype, three iterations of usability testing were conducted on nine participants. The findings show that by following the Web Content Accessibility Guidelines (WCAG) standards, an average satisfaction score of 2.49 out of 5 on the first iteration is significantly improved to 4.9 on the last iteration. Furthermore, the polarity categorization is similar across most evaluations, which are accomplished on previously unseen data sets. However, the results also reveal that the designs will only perform well for a small-medium industry. This research attempts to fill the limitations in the literature with respect to user experience. Regardless of the tools offered, the issue for businesses in utilizing an available solution that diminishes the engaging experience remains unchanged. As a result, a new solution should solve the limits, which will directly affect the company's sales. The research question states what steps the review management software may take to reduce the overly convoluted user interface? Therefore, proposing a solution called Review Dock will provide a plethora of responses and entirely focus on customer happiness by providing a comprehensive overview of how to enhance a product's sales.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.959
Threshold uncertainty score0.570

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0010.000
Scholarly communication0.0010.000
Open science0.0000.001
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.013
GPT teacher head0.218
Teacher spread0.205 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it