MétaCan
Menu
Back to cohort
Record W4392944258 · doi:10.1109/icaml60083.2023.00031

Agglomerative Clustering-Based Behavior Assessment for Customer Segmentation

2023· article· en· W4392944258 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

Venuenot available
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer churn and segmentation
Canadian institutionsUniversity of Waterloo
Fundersnot available
KeywordsComputer scienceCluster analysisHierarchical clusteringArtificial intelligenceSegmentationData miningPattern recognition (psychology)

Abstract

fetched live from OpenAlex

Modern business practices highly regard customer segmentation as a vital strategy, enabling companies to customize their offerings in line with the unique requirements of diverse customer segments. In an era of data-driven decision making, businesses rely on vast amounts of customer data to develop their strategies. Companies apply machine learning to gain insight into their customer base. To this end, this paper combines Exploratory Data Analysis (EDA) and Agglomerative Clustering (AC) algorithms applied to customer segmentation. The study consists of three main parts. First, data pre-processing and feature engineering are performed. Second, EDA is applied to analyze the dataset in greater depth. Third, AC is applied to capture complex customer behavior by processing hierarchical data structures. AC provides distinct benefits including adjustable detail level, the capacity to generate tree-like representations, and independence from predefined cluster quantities. The trial outcomes demonstrate successful data processing in this research and extraction of pertinent details. On the basis of this research, companies will be able to better understand their customer base and adapt their services accordingly.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesInsufficient payload (model declined to judge)
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.656
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.041
GPT teacher head0.323
Teacher spread0.282 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Quick stats

Citations2
Published2023
Admission routes1
Has abstractyes

Explore more

Same topicCustomer churn and segmentationFrench-language works237,207