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Record W4403707589 · doi:10.1016/j.heliyon.2024.e39776

Unveiling the complexity of civil service effectiveness index: An asymmetric and ANN modeling

2024· article· en· W4403707589 on OpenAlex

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenueHeliyon · 2024
Typearticle
Languageen
FieldSocial Sciences
TopicQualitative Comparative Analysis Research
Canadian institutionsInstitute on Governance
FundersOpen Society Foundations
KeywordsIndex (typography)Civil serviceService (business)Artificial intelligenceEngineeringManagementEngineering managementIndustrial engineeringOperations researchComputer sciencePolitical scienceEconomicsBusinessPublic administrationMarketingPublic serviceWorld Wide Web

Abstract

fetched live from OpenAlex

Unraveling the factors influencing civil service effectiveness becomes imperative in an era marked by escalating demands for efficient governance. This study attempts to meet this necessity by delving into the complex dynamics among core executive functions, mission support facilities, service delivery functions, and attributes, aiming to elucidate their collective impact on civil service effectiveness. Utilizing a unique methodological blend of Fuzzy-set Qualitative Comparative Analysis (fsQCA) and Artificial Neural Networks (ANN), it delves into the relationships among core executive functions, mission support facilities, service delivery functions, and attributes within the International Civil Service Effectiveness (InCiSE) Index framework. The research uses a configurational model that optimizes CSE and assesses the relative importance of various components. The study reveals significant correlations among the variables. It indicates that all CSE indicators influence but are not equally important in triggering the effectiveness of civil service administration. Key configurations, such as integrating strategic governance with mission support functions and high-level strategy with operational execution, are critical for enhancing civil service effectiveness. It underscores the importance of prioritizing core executive functions and attributes to improve civil service administration. Theoretically, the study enriches contingency theory and contributes to the civil service and administration literature by integrating a configurational approach with machine learning insights. Practically, it provides actionable insights for governance improvement, promoting the application of innovative methodologies in public service to enhance organizational environment and civil service capacities. Original in its approach, this study fills a gap in the literature by applying a hybrid fsQCA-ANN model to explore the configurational and construct ranks influencing civil service effectiveness, offering an inclusive analysis that triangulates qualitative and quantitative data. The findings indicate that civil service effectiveness is highly complex because of its process, involvement of diverse backgrounds of civil servants, critical understanding about the key pillars of good governance and service delivery mechanism. Thus, the findings advance academic understanding and provide practical strategies for policymakers and practitioners to foster better governance through targeted interventions that enhance transparency, accountability, and responsiveness in civil service organizations.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.004
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Simulation or modeling · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.867
Threshold uncertainty score0.913

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0040.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.002
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.237
GPT teacher head0.469
Teacher spread0.232 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it