Greeting Preferences in a Hospitality Context: A Cross-Cultural Study with a Social Robot
Bibliographic record
Abstract
HRI research has evolved to take a broader, more inclusive view of how culture influences our interaction with robots. As we delve deeper into cultural integration in HRI, it has become evident that while integrating cultural aspects offers new opportunities, it requires careful consideration due to the heightened sensitivity to the fluid nature of cultural dynamics. Our study focuses on a particular case and examines the role of context and personal preferences in a restaurant setting. We investigate how preferences for cross-cultural greetings performed by a humanoid robot can change based on the restaurant theme and describe what factors influence these preferences by looking at two different groups who participated based on different ethnic greetings. Our study reveals insight into how ethnicity, percentage of life lived in Western countries, personality variations, and implementation of cultural aspects influence the likability of robotic greeting gestures. Our investigations highlight the complexity of creating culturally adaptive robots that demonstrate the cultural norms and gestures that align with the expectations of the respective cultural groups.
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How this classification was reachedexpand
Full frame machine prediction
Teacher imitationNot calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.
Distilled classifier scores by category (both heads)
| Category | Codex | Gemma |
|---|---|---|
| Metaresearch | 0.003 | 0.005 |
| Meta-epidemiology (narrow) | 0.000 | 0.000 |
| Meta-epidemiology (broad) | 0.000 | 0.000 |
| Bibliometrics | 0.001 | 0.000 |
| Science and technology studies | 0.003 | 0.002 |
| Scholarly communication | 0.003 | 0.002 |
| Open science | 0.001 | 0.002 |
| Research integrity | 0.001 | 0.001 |
| Insufficient payload (model declined to judge) | 0.002 | 0.000 |
Machine scores (provisional)
The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.
Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.
score_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from itClassification
machine, unvalidatedMachine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.
How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".