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Record W4413963172 · doi:10.1186/s44247-025-00189-x

Digital symptom checkers for COVID-19: a scoping review and pilot study of the ENTIRE quality appraisal tool for health informatics studies

2025· review· en· W4413963172 on OpenAlexafffund
Válerie Bélanger, Martin Cousineau, Marie-Pierre Moreault, Aude Motulsky

Bibliographic record

VenueBMC Digital Health · 2025
Typereview
Languageen
FieldPsychology
TopicDigital Mental Health Interventions
Canadian institutionsCentre Hospitalier de l’Université de MontréalHEC Montréal
FundersHEC MontréalInstitut de Valorisation des Données
KeywordsCoronavirus disease 2019 (COVID-19)InformaticsHealth informaticsCritical appraisalQuality (philosophy)Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)2019-20 coronavirus outbreakComputer scienceData scienceMedicineEngineeringNursingPublic healthAlternative medicineVirologyDiseasePathology

Abstract

fetched live from OpenAlex

The COVID-19 pandemic has generated an explosion of digital health applications to support citizens, professionals, healthcare organizations and governments. This scoping review aims to describe the scope and type of studies on COVID-19 digital symptom checkers in the early pandemic, and to pilot the ENTIRE quality appraisal tool for health informatics studies. The search strategy included three concepts: symptom checkers, digital, and COVID-19 and was conducted in Medline, Web of Science and ABI/INFORM Collection. The ENTIRE tool was built adapting items from the Mixed methods appraisal tool, the STAtement on the Reporting of Evaluation studies in Health Informatics guidelines, and from the mobile Health on the Net Code. Of the 4379 unique publications, 29 studies met the inclusion criteria, reporting on 26 COVID-19 symptom checkers. Most studies (75%, 23/29) were observational, and 38% (11/29) had no clear evaluation criterion. Few studies reported the evaluation of usability, and results observed in high-quality studies were mitigated, indicating a low added value of COVID-19 symptom checkers. With the ENTIRE tool, 17/29 studies obtained a score of 6 or more out of 10 (high-quality). Studies on digital symptom checkers were not frequent, and mostly driven by academic institutions and healthcare organizations. The ENTIRE tool was useful to assess the quality of studies: all studies with a quality score below 6 had unclear results. This review confirms the need for further developing standard methods for evaluating the quality of studies on digital health interventions.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.398
metaresearch head score (Gemma)0.597
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesMetaresearch
Consensus categoriesMetaresearch
DomainCandidate signal: Methods · Consensus signal: none
Study designCandidate signal: Systematic review · Consensus signal: Systematic review
GenreCandidate signal: Review · Consensus signal: none
Teacher disagreement score0.602
Threshold uncertainty score0.743

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.3980.597
Meta-epidemiology (narrow)0.0030.003
Meta-epidemiology (broad)0.0110.017
Bibliometrics0.0440.037
Science and technology studies0.0030.004
Scholarly communication0.0110.012
Open science0.0050.014
Research integrity0.0040.004
Insufficient payload (model declined to judge)0.0090.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.323
GPT teacher head0.602
Teacher spread0.279 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; the direct Gemma label and the distilled Codex classifier agree on what is shown here.

Study designSystematic review
DomainMethods
GenreReview

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes2
Has abstractyes

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