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Record W4414218617 · doi:10.69616/pb.v1i1.259

Inovasi Pelayanan Konsultasi dan Pengaduan Administrasi Kependudukan Secara Terpadu (D’Trust) di Dinas Kependudukan dan Catatan Sipil Kota Pinrang

2025· article· en· W4414218617 on OpenAlex
Juwita Juwita, Andi Nurul Afana Fitra, Mita Arnika

Why this work is in the frame

A frame that forgets how it found something cannot be audited. These are the routes that admitted this work.

affAt least one author lists a Canadian institution in the pinned OpenAlex snapshot.

Bibliographic record

VenuePENA BANGSA Bisnis dan Tata Kelola Publik Adaptif · 2025
Typearticle
Languageen
FieldSocial Sciences
TopicLocal Governance and Development
Canadian institutionsEncana (Canada)
Fundersnot available
KeywordsComplaintDocumentationGovernment (linguistics)Service (business)Public servicePopulationWork (physics)Civil service

Abstract

fetched live from OpenAlex

Public demand for excellent service forces the government to make various innovations. Innovation is one of the solutions in realizing good government services such as those carried out by the Population and Civil Registration Office of Pinrang City which created an integrated population administration consultation and complaint service innovation (D'Trust) designed to overcome problems in resolving complaints and lack of access to information. The research method used is descriptive qualitative research. The theory used in this research is the theory of innovation attributes proposed by Everett M. Rogers in Suwarno (2008) which consists of 5 (five) indicators, namely relative advantage, compatibility, complexity, triability, and observability. Data collection techniques such as interviews, documentation and observation. The results of the study prove that the D'Trust innovation launched by the Population and Civil Registration Office of Pinrang City has run well and optimally because it can facilitate the work of employees in managing community complaints in a systemized and integrated manner. In terms of benefits and service processes, it becomes more effective and efficient because public complaints can be made directly and online which are received by officers who then input, classify, analyze and provide solutions to these complaints according to the intended administrative services. The D'Trust platform is user-friendly enough to be operated by officers although initially it requires adaptation to the new technology.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.002
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Science and technology studies, Scholarly communication
Consensus categoriesMeta-epidemiology (narrow)
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.643
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0030.002
Meta-epidemiology (narrow)0.0010.001
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0010.003
Science and technology studies0.0030.001
Scholarly communication0.0020.003
Open science0.0040.001
Research integrity0.0010.002
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.022
GPT teacher head0.294
Teacher spread0.272 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it