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Record W4414540231 · doi:10.53103/cjlls.v5i5.231

Digital Feedback in a Crisis Period: A Study of Electronic Corrective Feedback on Ghanaian Students' Business Letters During the COVID-19

2025· article· en· W4414540231 on OpenAlexvenueno aff

Bibliographic record

VenueCanadian Journal of Language and Literature Studies · 2025
Typearticle
Languageen
FieldSocial Sciences
TopicOnline and Blended Learning
Canadian institutionsnot available
Fundersnot available
KeywordsCorrective feedbackControl (management)Feedback controlFeedback loopElectronic equipment

Abstract

fetched live from OpenAlex

This study examined the efficacy of electronic corrective feedback (ECF) on the business letters of selected Ghanaian technical university students.A sequential exploratory mixed-methods design was used for this study.Thus, the study employed both qualitative and quantitative data.Consequently, 80 scripts from 40 students (i.e., 40 pre-test and 40 post-test scripts), and 20 questionnaire items from the same students were used.At the pre-test level, the participants composed one business letter each.Afterwards, the ECF intervention was applied to the pre-test items.Then, they were asked to write another letter at the post-test level.After the pre-and posttest activities were conducted, the participants filled out questionnaires.Therefore, the sample size (in terms of raw data) was 120.The research, thus, investigated the types of ECF provided by teachers on students' scripts, students' perceptions of ECF, and its impact on their writing skills.Findings indicate that teachers primarily used MS Word's track change feature to provide direct ECF, focusing on vocabulary, spelling, concord, punctuation, syntactic, and semantic errors.Students generally perceived this ECF as beneficial, reporting improved awareness of writing errors and enhanced writing skills.However, challenges such as limited Internet access, delayed feedback, electricity fluctuations, and difficulties in reviewing the pre-test items were noted.The study recommends that educators adapt feedback strategies to suit online learning environments better, incorporating multimedia feedback and regular virtual check-ins to enhance student engagement and understanding.The findings contribute to the growing body of research on technology-enhanced learning and feedback, offering insights into the potential of ECF to support student writing development in Ghana and at technical universities.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.003
metaresearch head score (Gemma)0.024
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: none
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.017
Threshold uncertainty score0.034

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0030.024
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0010.001
Science and technology studies0.0050.002
Scholarly communication0.0040.002
Open science0.0010.002
Research integrity0.0020.002
Insufficient payload (model declined to judge)0.0040.001

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.007
GPT teacher head0.310
Teacher spread0.303 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractno

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