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Record W4415951164 · doi:10.1016/j.eswa.2025.130307

A large language model-based chatbot system framework for urban planners

2025· article· en· W4415951164 on OpenAlexaffabout
Xiaoxin Zhou, Byeonghwa Jeong, Karen Chapple

Bibliographic record

VenueExpert Systems with Applications · 2025
Typearticle
Languageen
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsUniversity of Toronto
Fundersnot available
KeywordsCosine similarityChatbotMean reciprocal rankScalabilityBaseline (sea)Rank (graph theory)Similarity (geometry)PersonalizationPreprocessorThe Internet

Abstract

fetched live from OpenAlex

Currently, urban planners, private developers, and related stakeholders face significant challenges due to the complexity and dispersion of municipal bylaws and zoning regulations across jurisdictions. This study proposes a novel Large Language Model (LLM)-based chatbot framework 1 1 GitHub: https://github.com/zhoux121/School_of_cities_AI designed to streamline access to and interpretation of these regulations. The framework integrates a hybrid database system, combining pre-collected static data from official sources with dynamically scraped real-time content, ensuring comprehensive and up-to-date information retrieval. Leveraging GPT-3.5-turbo for hierarchical text preprocessing and a dual retrieval mechanism (BM25 and cosine similarity with Reciprocal Rank Fusion), the framework achieves strong accuracy in answering regulatory queries. Evaluated across six Canadian cities, the model demonstrated 72–92% accuracy on binary questions and 40–70% on continuous questions, outperforming baseline models such as GPT-4o and LLaMA 3.2. This approach not only reduces administrative burdens but also enhances accessibility for stakeholders, offering a scalable solution for navigating fragmented urban policy landscapes.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Theoretical or conceptual · Consensus signal: none
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.981
Threshold uncertainty score0.723

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0010.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.010
GPT teacher head0.296
Teacher spread0.286 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designTheoretical or conceptual
Domainnot available
GenreMethods

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations1
Published2025
Admission routes2
Has abstractyes

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