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Analyzing the customer purchase data of an online shopping store by data mining: A real case study in Iran

2025· article· en· W6888765433 on OpenAlexaff

Bibliographic record

VenueDOAJ (DOAJ: Directory of Open Access Journals) · 2025
Typearticle
Languageen
FieldBusiness, Management and Accounting
TopicCustomer churn and segmentation
Canadian institutionsConcordia University
Fundersnot available
KeywordsCluster analysisContext (archaeology)Statistical classificationArtificial neural networkBusiness intelligenceCentroidKernel (algebra)

Abstract

fetched live from OpenAlex

Nowadays, online shopping plays a vital role in providing services and delivering goods to customers in the context of business intelligence and e-commerce. This research analyzes the customer purchase data of an Iranian online shopping company in Tehran. Among the available datasets provided by the company, 200 thousand records of one week of transactions have been selected for the present study. Several classification methods (i.e., Random Forest, gradient-boosted trees, K-Nearest Neighbor (KNN), Naïve Bayes, Kernel Naïve Bayes, and Neural Networks) and clustering approaches have been applied to discover the knowledge and patterns. The results show that before balancing the dataset, the KNN algorithm with K=5 is the best classification method among the existing methods. However, after balancing, gradient-boosted trees outperform the other classification methods. For clustering methods, the results show that the K-Means algorithm with K=3 is more efficient regarding the average within centroid distance for each cluster. Finally, concluding remarks and suggestions for future studies are stated.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame machine prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. The Gemma side is a direct model label for every work in the frame, read from the title-only record. The Codex side is a classifier learned from the 10,348 direct Codex labels and calibrated to design-weighted sample rates; fields without enough sample support carry no Codex call. Candidate is the union of the two sides; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.002
Version: metacan-v3-hybrid-931329e0061cValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.029
Threshold uncertainty score0.058

Distilled classifier scores by category (both heads)

CategoryCodexGemma
Metaresearch0.0010.002
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.001
Bibliometrics0.0020.004
Science and technology studies0.0010.001
Scholarly communication0.0010.001
Open science0.0010.000
Research integrity0.0010.001
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.507
GPT teacher head0.573
Teacher spread0.066 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one source (direct Gemma or distilled Codex), not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractyes

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