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Record W7108603194 · doi:10.1371/journal.pmen.0000493

Client experiences of structural stigma in mental healthcare settings

2025· article· en· W7108603194 on OpenAlexafffundabout

Bibliographic record

VenuePLOS mental health. · 2025
Typearticle
Languageen
FieldPsychology
TopicMental Health Treatment and Access
Canadian institutionsUniversity of CalgaryMental Health Commission of CanadaQueen's University
FundersCommission de la santé mentale du Canada
KeywordsMental healthHealth careStigma (botany)Exploratory factor analysisConfirmatory factor analysisMental health careScale (ratio)Mental illness

Abstract

fetched live from OpenAlex

Structural stigma in mental healthcare is reflected in organizational cultures of care that are experienced by service recipients as negative and disempowering. This includes pathways to care, clinical practices, shared ways of thinking, patterns of communications, and patterns of interaction. We report on (a) the prevalence of structural stigma experienced by a national sample of 818 clients 18 years of age or older receiving mental or substance use care in the past two years, and (b) the testing of two new scales to assess structural stigma in mental healthcare settings; The Coercive Care Scale and the Person-centred Scale. Structural stigma experiences were drawn from a prior focus group study. Survey respondents for psychometric testing were sampled from a large Canadian polling firm using a national sample. Exploratory and confirmatory factor analyses were performed on random split halves of the sample. Respondents reported a wide range of experiences indicative of structural stigma. Over half reported a punitive or coercive care experience and almost half reported care that was not person-centred. Factor analyses resulted in two sub-scales: one measuring 12 aspects of coercive care (The Coercive Care Scale, alpha = .92) and the other measuring 8 aspects of person-centred care (The Person-centred Scale, alpha = .86), both with excellent reliability. These scales are unique in that they are grounded in the personal experiences of service users and characterize an entire episode of care (rather than a specific provider/client interaction) from the perspective of the individual receiving care. Items can be used to target specific issues for quality improvement initiatives or aggregated into their sub-scales to monitor cultural change over time. Tools such as these can foster efforts to identify and reduce structural stigma in mental healthcare settings and assess the effectiveness of anti-stigma interventions designed to improve stigma cultures.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.000
metaresearch head score (Gemma)0.000
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesnone
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Qualitative · Consensus signal: Qualitative
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.178
Threshold uncertainty score0.918

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0000.000
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.000
Science and technology studies0.0000.000
Scholarly communication0.0000.000
Open science0.0000.000
Research integrity0.0000.000
Insufficient payload (model declined to judge)0.0010.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.033
GPT teacher head0.408
Teacher spread0.375 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

The models applied no category: nothing in the taxonomy fit this work.
Study designQualitative
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations2
Published2025
Admission routes3
Has abstractyes

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