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Enhancing Access to Health Information for Adolescent Girls in Bangladesh Through a Culturally Responsive AI Chatbot

2025· article· W7154683142 on OpenAlexfundno aff
Shamim Ahamed, M Mostafa Zaman, Md Abdullah Al Mashud, Nafisa Khan, Farhana Sarker, Khondaker A. Mamun

Bibliographic record

Venuenot available
Typearticle
Language
FieldComputer Science
TopicAI in Service Interactions
Canadian institutionsnot available
FundersInternational Development Research CentreUnited International UniversityBill and Melinda Gates Foundation
KeywordsChatbotHealth informationmHealthThe InternetPopulationQualitative research

Abstract

fetched live from OpenAlex

The advancement of Large Language Models (LLMs) is leading to new possibilities in healthcare. This paper introduces a chatbot to support adolescent girls in Bangladesh who face cultural and social barriers in accessing sexual, reproductive, and mental health (SRMH) information. With smartphones and digital platforms becoming widespread, conversational agents can provide personalized health education and access to information but many existing tools fail to address the needs of linguistically diverse populations like Bengali speakers. Our research fills this gap by using language models and utilizing methods such as Retrieval-Augmented Generation (RAG) combined with keyword-based filters and LLM-based classifiers. Our chatbot caters to the cultural and language needs of Bengalispeaking female adolescents, especially focused on SRMH. Leveraging a clinically validated dataset, our chatbot achieves an overall accuracy of 72.5%, which is a 46.5% improvement over the baseline RAG method. Our findings show how LLMs can be used in healthcare education for teenage girls and highlight the need for model improvement and larger datasets. It's a step forward in using AI to promote women's health literacy in areas where information is scarce.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.001
metaresearch head score (Gemma)0.001
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMeta-epidemiology (narrow), Scholarly communication
Consensus categoriesnone
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Not applicable · Consensus signal: Not applicable
GenreCandidate signal: Methods · Consensus signal: none
Teacher disagreement score0.655
Threshold uncertainty score1.000

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0010.001
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0010.000
Bibliometrics0.0010.003
Science and technology studies0.0010.000
Scholarly communication0.0020.012
Open science0.0020.001
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.030
GPT teacher head0.377
Teacher spread0.347 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; a candidate call from one teacher head, not a consensus.

Study designNot applicable
Domainnot available
GenreMethods

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations0
Published2025
Admission routes1
Has abstractyes

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