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Record W4409589271 · doi:10.1108/jrim-12-2024-0573

Like, comment, and subscribe: investigating the effectiveness of digital engagement prompts

2025· article· en· W4409589271 on OpenAlexaboutno aff
Jeffrey E. Anderson, Carlin A. Nguyen, Sidney Anderson

Bibliographic record

VenueJournal of Research in Interactive Marketing · 2025
Typearticle
Languageen
FieldSocial Sciences
TopicDigital Marketing and Social Media
Canadian institutionsnot available
Fundersnot available
KeywordsCustomer engagementBusinessComputer scienceInternet privacyAdvertisingMarketingPublic relationsData scienceWorld Wide WebPolitical scienceSocial media

Abstract

fetched live from OpenAlex

Purpose This study investigates the effectiveness of different types of calls-to-action (CTAs) in YouTube videos, specifically examining how “like,” “comment,” and “subscribe” prompts affect user engagement behaviors and how their placement within videos (beginning, middle, or end) influences viewer response rates. Design/methodology/approach The research analyzes 8,500 English-language YouTube videos from major English-speaking markets (USA, UK, Canada, Australia) using PLS-SEM. Video transcripts were analyzed to identify CTA presence and placement, while engagement metrics were collected via YouTube’s API. Findings Results show that “like” CTAs significantly increase video likes, particularly when placed mid-video. However, neither “comment” nor “subscribe” CTAs show significant effect on their respective engagement metrics. Cross-country analysis reveals variations in CTA effectiveness across markets, with the strongest effects observed in the USA. Research limitations/implications The sample of English-language content from Western markets limits generalizability to other cultural contexts. The analysis also relied solely on verbal CTAs, excluding non-verbal elements and content quality factors. Practical implications Content creators should strategically place “like” CTAs mid-video to maximize low-effort engagement, while recognizing that direct “comment” and “subscribe” requests have limited effectiveness without additional incentives or value propositions. Market-specific engagement strategies are recommended even within seemingly homogeneous English-speaking markets. Originality/value This study provides one of the first large-scale empirical tests of CTA effectiveness on YouTube, challenging the assumption that all CTAs boost engagement. By integrating Parasocial Relationship Theory and Expectancy-Value Theory, it demonstrates how both emotional connections and rational cost-benefit analyses determine viewer responses to prompts, expanding our theoretical understanding of digital consumer behavior.

Fetched live from OpenAlex and de-inverted. Abstracts are not stored in this database: the inverted indexes are 8.6 GB of the frame’s 9.3 GB of text, and the host has 13 GB free.

How this classification was reachedexpand

Full frame distilled prediction

Teacher imitation

Not calibrated prevalence, not ground truth. Human validation pending. Learned from the 10,348 direct Codex labels and 10,348 direct Gemma labels. Candidate is the union of thresholded teacher heads; consensus is their intersection. These outputs are machine_predicted_unvalidated and are not human labels or direct frontier model labels.

metaresearch head score (Codex)0.059
metaresearch head score (Gemma)0.059
Version: codex-gemma-dda1882f352aValidation status: machine_predicted_unvalidated
Candidate categoriesMetaresearch
Consensus categoriesMetaresearch
DomainCandidate signal: none · Consensus signal: none
Study designCandidate signal: Observational · Consensus signal: Observational
GenreCandidate signal: Empirical · Consensus signal: Empirical
Teacher disagreement score0.236
Threshold uncertainty score0.969

Codex and Gemma teacher scores by category

CategoryCodexGemma
Metaresearch0.0590.059
Meta-epidemiology (narrow)0.0000.000
Meta-epidemiology (broad)0.0000.000
Bibliometrics0.0000.001
Science and technology studies0.0000.001
Scholarly communication0.0000.001
Open science0.0000.000
Research integrity0.0000.001
Insufficient payload (model declined to judge)0.0000.000

Machine scores (provisional)

The two teacher heads of the student model, read on this work. A score orders the frame for review; it never asserts a category, and the validation status ships verbatim with every row.

Baseline scores from an immature model (maturity gate not passed, 7 training rounds). Scores rank; they never assert a category.

Opus teacher head0.080
GPT teacher head0.443
Teacher spread0.363 · how far apart the two teachers sit on this one work
Validation statusscore_only:v0-immature-baseline · verbatim from the scoring run: score_only means the number may rank works, and no category label ships from it

Classification

machine, unvalidated

Machine predicted; both teacher heads agree on what is shown here.

Study designObservational
Domainnot available
GenreEmpirical

How this classification was reached, model by model and score by score, is at the end of the page under "How this classification was reached".

Quick stats

Citations6
Published2025
Admission routes1
Has abstractyes

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