A Three-Component Model of Customer to Service Providers
2004· article· en· Journal of the Academy of Marketing Science· Business, Management and Accounting
affsans résumé
928
citations
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The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting
2003· article· en· International Journal of Service Industry Management· Business, Management and Accounting
aff
697
citations
Competitive Pricing for Spectrum Sharing in Cognitive Radio Networks: Dynamic Game, Inefficiency of Nash Equilibrium, and Collusion
2008· article· en· IEEE Journal on Selected Areas in Communications· Computer Science
aff
525
citations
Minimizing Electricity Cost: Optimization of Distributed Internet Data Centers in a Multi-Electricity-Market Environment
2010· article· en· Computer Science
aff
524
citations
Family-Centered Service for Children With Cerebral Palsy and Their Families: A Review of the Literature
2004· review· en· Seminars in Pediatric Neurology· Psychology
affsans résumé
482
citations
A Science-Based Framework for Responsible Gambling: The Reno Model
2004· article· en· Journal of Gambling Studies· Psychology
affsans résumé
431
citations
An intrusion detection system for connected vehicles in smart cities
2019· article· en· Ad Hoc Networks· Engineering
affsans résumé
393
citations
Cyberbullying among youth: A comprehensive review of current international research and its implications and application to policy and practice
2013· review· en· School Psychology International· Psychology
aff
346
citations
Zoom Interviews: Benefits and Concessions
2021· article· en· International Journal of Qualitative Methods· Social Sciences
afffund
338
citations
Exploring Lack of Trust in Care Providers and the Government as a Barrier to Health Service Use
2006· article· en· American Journal of Public Health· Medicine
aboutno aff
331
citations
Operations Management in the Age of the Sharing Economy: What Is Old and What Is New?
2019· article· en· Manufacturing & Service Operations Management· Business, Management and Accounting
aff
313
citations
The Service Delivery Network (SDN)
2013· article· en· Journal of Service Research· Business, Management and Accounting
aff
312
citations
Practising ethically during COVID-19: Social work challenges and responses
2020· article· en· International Social Work· Social Sciences
aff
312
citations
303
citations
The Global Platform Economy: A New Offshoring Institution Enabling Emerging-Economy Microproviders
2018· article· en· Journal of Management· Business, Management and Accounting
fundno aff
294
citations
Optimal and scalable distribution of content updates over a mobile social network
2009· article· en· Computer Science
aff
290
citations
Multiple roles of consumption emotions in post‐purchase satisfaction with extended service transactions
2000· article· en· International Journal of Service Industry Management· Psychology
aff
289
citations
Multicultural Meanings of Social Support among Immigrants and Refugees
2008· article· en· International Migration· Psychology
affabout
282
citations
Providing Social Support for Immigrants and Refugees in Canada: Challenges and Directions
2005· article· en· Journal of Immigrant and Minority Health· Psychology
affaboutsans résumé
277
citations
Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success
2008· article· en· Information Systems Research· Business, Management and Accounting
afffund
273
citations
Privacy preserving EHR system using attribute-based infrastructure
2010· article· en· Computer Science
afffund
256
citations
A qualitative investigation of changes in the belief systems of families of children with autism or Down syndrome
2006· article· en· Child Care Health and Development· Psychology
aff
256
citations
Creating advocates: The roles of satisfaction, trust and commitment
2010· article· en· Journal of Retailing and Consumer Services· Business, Management and Accounting
affsans résumé
255
citations
Privacy-preserving Machine Learning as a Service
2018· article· en· Proceedings on Privacy Enhancing Technologies· Computer Science
aff
255
citations
On-Time Last-Mile Delivery: Order Assignment with Travel-Time Predictors
2020· article· en· Management Science· Engineering
aff
252
citations